Customer Guidance

Frequently Asked Questions

Everything you need to know about our ingredients, purity standards, shelf life, and courier delivery.

Commercial sweet manufacturers frequently replace expensive clarified butter with hydrogenated palm fats (vanaspati / Dalda) and add chemical preservatives to prolong warehouse shelf life. In Archana's kitchen, we use strictly 100% Pure Cow Desi Ghee, desi khand, and premium quality nuts. Zero refined sugar. Every batch is rolled fresh to order in our Sector-52 Noida kitchen.
Pure desi ghee laddoos should never be refrigerated, as refrigeration dries out the natural ghee crystallization and makes the texture firm. Stored in an airtight container at room temperature away from direct sunlight, our Shahi Besan and Atta laddoos stay fresh for 45 days, while Dry Fruit and Gond laddoos maintain peak freshness for 60 to 90 days.
Yes! Our Sugar-Free Royal Dry Fruit Laddoo contains zero refined sugar, zero artificial sweeteners, and zero maltitol. The sweetness is derived naturally from whole dates and dried figs, combined with 85% roasted premium quality nuts (almonds, cashews, pistachios, and walnuts).
Following authentic Ayurvedic postpartum confinement traditions, our New Mother Gond Makhana laddoos contain natural edible acacia gum (gond), dry ginger (saunth), ajwain, phool makhana, and pure bilona ghee. They help contract the uterus, soothe backache, replenish lost bone calcium, and stimulate healthy breast milk lactation.
We use specialized food-grade airtight barrier trays and heavy cushioned outer shipping cartons. Delhi-NCR orders are delivered Same-Day or Next-Day. For all other Indian cities (Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, Pune), orders are dispatched via Express Air Cargo (2 to 3 business days). We guarantee 100% damage-free delivery.
Absolutely. For corporate and wedding orders of 50+ boxes, we offer complimentary metallic gold-foil sleeve branding with your company logo, custom wax-sealed greeting cards, and multi-address home delivery across India. Use our Corporate Hamper Estimator for instant bulk pricing.